Water damage is a race against absorption. The water you can see is rarely the whole problem — it travels under flooring, wicks up inside drywall and sits in wall cavities where nothing dries on its own.
What causes most of the jobs we take
- Burst or failed supply lines — the single most common cause, and the worst overnight because nothing stops it.
- Water heater failure — typically 40 to 80 gallons released at once, usually into a finished space.
- Appliance leaks — dishwashers and washing machines, often leaking slowly behind a cabinet for weeks first.
- Roof and window penetrations — storm-driven, and frequently discovered only once a ceiling stains.
- HVAC condensate overflow — slow, hidden, and a reliable source of mold.
The process
1. Assessment and moisture mapping
Before anything is moved, the technician meters affected materials and maps how far the water actually travelled. This determines the entire scope — and it is the evidence your insurer will want.
2. Extraction
Standing water is pulled the same visit with truck-mounted or portable extraction units. Saturated carpet pad is almost always removed; carpet itself can often be saved if we get to it quickly.
3. Structural drying
Air movers and dehumidifiers are positioned according to the moisture map, not spread evenly around the room. Readings are logged daily so there is a documented drying curve rather than an assertion at the end.
4. Repair and reinstatement
Drywall, flooring, trim and paint. The final moisture reading is taken before anything is closed up, because sealing damp material inside a wall is how a water job becomes a mold job.
What it costs you
Sudden, accidental water damage is covered by most policies. We bill your insurer directly, so on a covered claim you pay your deductible and nothing more. Call 844-526-1501.